The Company has an Integrity Program, managed by the Compliance area, which includes regulations and mechanisms that act to prevent, detect and mitigate irregular behavior, fostering a corporate ethical culture.
In 2024, no critical concerns were reported, demonstrating the effectiveness of Norte Energia’s governance and ethics practices. This reflects employees’ adherence to established policies and procedures, as well as the Company’s ongoing effort to maintain an ethical and transparent corporate environment.
Complaints received, closed and investigated by Norte Energia
| 2022 | 2023 | 2024 | |
|---|---|---|---|
| Complaints from previous years under investigation | 12 | 05 | 05 |
| Complaints received | 69 | 51 | 32 |
| Complaints closed | 76 | 46 | 30 |
| Complaints under investigation at the end of the year | 05 | 05 | 07 |
Material theme:
General content
Indicator (Classification):
People
Policy & Governance
16 - Peace, Justice and Strong Institutions (Target 16.6)
SASB (Cód / Setor)
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Stakeholders:
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