The communication of critical concerns, regarding risks related to anti-corruption and money laundering legislation, is carried out within the context of the Integrity Program, under the management of the Compliance area, which includes regulations and mechanisms that act in the prevention, detection and mitigation of irregular conduct, based on the dissemination of corporate ethical culture. Non-conformities are reported monthly to the Executive Board and the Audit, Compliance and Risk Committee; and quarterly to the Fiscal Council.
In general, all complaints are investigated with the appropriate responses and conclusions published on the Channel’s website. If the result of any investigation could materially impact Norte Energia’s Financial Statements, senior management is immediately notified so that it can take the necessary actions and remedy the situation.