We keep an open and effective communication channel, disclosing the Policy commitments clearly and transparently to all Stakeholders. For employees, policies are published on the Digital Integration Platform (PID), where documents can be consulted in full. In addition, Daily Safety Dialogues (DDS), training sessions and lectures are held.
For suppliers, business partners, customers and the community, the Policies are published on the Norte Energia website and through the Sustainability Report. Norte Energia clearly defines responsibilities to implement commitments at various levels of the organization, from the Board of Directors to the operational level. Senior Management is responsible for defining the company’s strategic vision and objectives in specific meetings (Board of Directors and Executive Board), which are formalized in Policies and Normative Instructions. These documents regulate the execution of processes and define responsibilities and assignments.
The Policy commitments are documented in the company’s job descriptions and internal rules. That information is periodically disclosed through training, communication portals and computerized systems.
Norte Energia integrates its commitments into organizational strategies, policies and operational procedures through the clear definition of objectives, responsibilities and criteria to carry out processes. The preparation, approval, issuance, implementation and monitoring of policies, normative instructions, process instructions, work instructions and manuals are aligned with the company’s strategic vision and objectives, as per IN-DAFR-001 – Internal Standards Control. The integration of these commitments is monitored by the Compliance area. Its compliance is verified by Internal Audit while carrying out its work, as provided for in the Internal Audit Normative Instruction.
Norte Energia ensures that its commitments are effectively integrated into all spheres of the organization, promoting an organizational culture based on responsibility, excellence and business sustainability. Apply the Due Diligence form to referred suppliers to formalize agreements, especially in cases of consultancy, works and services of greater relevance. Suppliers and service providers comply with the Code of Conduct and Ethics, the Sustainability Policy and the Human Rights Policy.
Norte Energia has an adequate structure of processes, controls and activities to ensure the effectiveness and integrity of the company’s information, guaranteeing suppliers and partners comply with ethical principles. It seeks to ensure its partners and suppliers share its ethical commitments and contribute to keeping a culture of integrity and transparency in all operations.
Training provided by Norte Energia aims to ensure that employees receive the necessary training to fulfill the commitments made by the company. The program is organized into three main pillars:
1) Mandatory training – Regulatory Standards (NRs): All employees who perform activities that pose health and safety risks must undergo training required by regulatory standards. The applicability of these trainings is indicated in the description of each position and based on the company’s Risk Management Program (RMP).
2) Procedure training: Norte Energia areas have internal processes and controls recorded in policies and normative/technical instructions. All employees undergo training on the procedures and processes in which they work and with which they are related.
3) Development Training: This pillar focuses on developing the technical and behavioral skills required for the employee’s current position and to prepare them for the next level of their career. These trainings are determined by the Individual Development Plan (PDI), as a result of the Performance Assessment or at the employee’s initiative.
Norte Energia’s T&D Program supports the implementation of the company’s commitments by ensuring that employees are properly trained to perform their duties both efficiently and effectively. Mandatory training ensures compliance with standards and regulations, preventing risks and guaranteeing safety at work. Procedure training helps to standardize processes and improve the quality of operations. Development training prepares employees for new challenges and responsibilities, allowing the company to evolve and achieve its strategic objectives. In addition, training is accompanied by effectiveness and response assessments, which enable the company to measure the impact of training and adjust its development strategies as necessary, ensuring that training investments directly contribute to the successful implementation of Norte Energia’s commitments.
Policy & Governance